Improve your personal effectiveness and you will improve your self-esteem, reduce your anxiety levels and be focussed on improving your life

https://youtu.be/ANA6nQuSw9s

Personal Effectiveness Training Course Overview

How can you get the best from yourself and others?

Develop the six key qualities of personal effectiveness

Becoming a goal-focused individual

Effective communication skills

The difference between optimist, critical thinker or cynic

Rational conflict management

Objective v subjective language

Handling conflict and difficult people

Avoid become emotional when in conflict

Negotiate a solution and gain commitment

The power of appreciation

Prioritising your time and effort

Overcome procrastination

Prioritise tasks by value and deadline pressure

Managing people who waste your time

Effective delegation

Assertiveness skills

Finding solutions to conflict

The use of praise and appreciation

Effectively managing your time

Prioritisation of tasks

Correcting your own bad habits

Focusing your mind on the current task

How to handle interruptions, emails, telephone calls etc

Improving your self-confidence

How feelings affect your results

Developing your self-control, self-confidence and self-motivation

Creating and sustaining a positive mental attitude

Becoming a source of strength to other people

Conversation control

How to use the ultimate Success Formula

Continuous improvement

Personal action plans

"Excellent training course with practical tools and models to apply and use immediately when back in the business. The training was very good; interesting, engaging, entertaining." Delegate from English Heritage

Description supplied by the event organiser.