Team Leaders play a vital role in your organisation, so give them the leadership skills they need to succeed and inspire others.

On this informative and practical two-day workshop, Team Leaders will develop the six essential skills of team leadership and management: Goal-setting, clear communication skills, time management, delegation, managing difficult people and conflict situations, motivating themselves and others.

Team leaders play a vital role in your organisation, motivating your staff who are dealing with your customers or potential clients. Many team leaders evolve into their role, as they had the most technical knowledge for the position, however, they may not have any specialised training in team leadership, or in managing people.

This two-day course has been designed to teach team leaders six essential skills: goal-setting, planning, excellent communication skills, delegation, performance management and motivation techniques.

This course will give delegates practical tools and methods to enable them to lead their teams with confidence, whilst motivating and creating a positive team spirit.

Corporate Coach Group is CPD accredited. This course qualifies for twelve CPD training hours, plus additional independent post-course learning.

Team Leader Training Course Content

Goal focus for team leaders

How to communicate the goal using SMART targets

Impression management

The correct use of humour at work

Clear and accurate communication for team leaders

The importance of giving affirmative instructions

The use of embedded commands by team leaders

Conflict management for team leaders

Using logic to resolve conflict, controlling emotions

Team Leader conflict management skills

Suggesting way out of conflict and corrective actions

Team leader time management skills and tips

Using task deadline and task value as key indicators

How to manage time wasters

Team leader delegation skills

Prioritisation skills for team leader

Decision matrices

How team leaders can manage interruptions

Managing emails

Leadership skills for team leaders

Positive mental attitude techniques

Mastering the skills of conversation control

How team leaders can apply the success formula

Giving properly worded feedback.

"I really enjoyed this course. The trainer was fantastic, very positive energy and extremely engaging and knowledgeable. The printed training book had good visuals and wording, it was easy to understand. The course covered all the relevant topics, nothing was unnecessary. I learned a lot over the two days and have already been able to put some of those skills into practice. I did come away feeling more confident." Delegate from Q-Lab Europe Ltd

Description supplied by the event organiser.