The 2nd Annual Customer Experience Conference Manchester brings together senior customer experience, service, insight, digital, data and journey design leaders for one focused day of industry-led insight. Taking place on 12 November 2026 at Manchester Marriott Hotel Piccadilly, this one-day conference and networking exhibition explores the technologies, strategies and human factors shaping stronger customer experiences. With 20+ senior CX leaders sharing practical insight across AI, personalisation, journey design, customer intelligence, employee experience, behavioural science and measurement, attendees will gain actionable ideas to deepen engagement, strengthen loyalty and connect customer experience improvements to commercial growth. View the full agenda: www.thecustomerconference.com/view-the-programme-manchester Book your place with the code “CXMC200” to receive a £200 discount off the standard rate * *Please note: Discounts apply to brands only, not agencies and suppliers and cannot be used in conjunction with any other discounts, including earlybird offers. Name: Global Insight Conferences Website: https://www.globalinsightconferences.com/our-conferences/ Address: 5-11 Lavington Street

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